Refund Policy

Last updated: 6/3/2026

Credit Refund Requests

If you would like to request a refund for JourneyScore credits, email us at admin@journeyscore.app.

What to Include

Please include the email address on your account and any payment details that help us locate the charge quickly.

Review Process

Refund requests are reviewed manually. We may ask a follow-up question if we need more information before processing the request.